Privacy Policy

This Privacy Policy describes how HizooRelief (“we”, “us”) collects, uses, and shares your personal information when you visit or make a purchase from hizoorelief.com (the “Site”).

Information we collect

Order information: name, billing/shipping address, email, phone number, and payment details (processed securely by our payment providers — we never store full card numbers).
Device information: browser type, IP address, time zone, pages viewed, and interactions with the Site, collected via cookies and similar technologies.

How we use your information

To fulfill orders, process payments, arrange shipping, and send order confirmations.
To provide customer support and honor returns and warranty claims.
To screen orders for potential risk or fraud.
With your consent, to send marketing emails — you can unsubscribe at any time via the link in any email.
To improve the Site and our advertising (e.g. analytics and ad-platform measurement).

Sharing your information

We share personal information with service providers who help us operate the store — for example Shopify (our e-commerce platform), payment processors, shipping carriers, and analytics/advertising partners (such as Meta and Google). Each provider processes your data under its own privacy terms. We may also share information to comply with applicable laws or lawful requests.

Cookies

We use cookies to keep your cart working, remember preferences, and measure marketing. You can control cookies through your browser settings; disabling them may affect Site functionality.

Your rights

Depending on your location (including the EU/EEA under GDPR and California under CCPA), you may have the right to access, correct, delete, or port the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, email support@hizoorelief.com.