Legal notice

Legal Notice

Last updated: July 2026

Website Operator

This website, hizoorelief.com (the “Site”), is operated by:

HizooRelief LLC
1942 Broadway St.
STE 314C
Boulder, CO 80302
United States

Email: support@hizoorelief.com
Phone: +1 (909) 726-0008

“HizooRelief,” “we,” “us,” and “our” in this Legal Notice and throughout the Site refer to the website operator identified above.

Scope

This Legal Notice applies to the Site and all content, products, features, and services offered through it.

Your access to and use of the Site are also governed by our Terms of Service, Privacy Policy, Shipping Policy, and Refund & Returns Policy, which are available through the Site footer.

Products and Health Disclaimer

Products sold through this Site, including the HizooRelief™ Decompression Neck & Shoulder Massager, are intended for general wellness, relaxation, and personal comfort purposes only.

Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease, injury, or medical condition. Statements made on this Site have not been evaluated by the United States Food and Drug Administration.

Individual experiences and results may vary. No particular result is guaranteed.

The content provided on this Site is for general informational purposes only. It does not constitute medical advice and should not be considered a substitute for consultation, diagnosis, or treatment from a qualified healthcare professional.

Consult a qualified healthcare professional before using the product if you:

Are pregnant or may be pregnant
Have a pacemaker or another implanted medical device
Have recently undergone surgery
Have a neck, spinal, circulatory, neurological, or musculoskeletal condition
Have unexplained, persistent, or severe pain
Have any other medical condition or concern

Always read and follow the instructions, safety warnings, and usage guidance supplied with the product before first use. Stop using the product and seek appropriate professional advice if you experience pain, discomfort, numbness, dizziness, skin irritation, or any other adverse reaction.

Intellectual Property

Unless otherwise stated, all content made available through this Site—including text, graphics, logos, icons, images, videos, product descriptions, page layouts, designs, downloadable materials, and other content—is owned by or licensed to HizooRelief LLC and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, republish, modify, distribute, transmit, display, sell, license, or commercially exploit any Site content without our prior written permission, except where such use is expressly permitted by applicable law.

“HizooRelief,” “HizooRelief™,” and associated names, logos, graphics, and branding are trademarks or proprietary identifiers of HizooRelief LLC.

All other trademarks, product names, brand names, and company names displayed or mentioned on the Site belong to their respective owners. Their appearance on the Site does not necessarily indicate sponsorship, affiliation, partnership, approval, or endorsement.

Accuracy of Information

We make reasonable efforts to ensure that the information presented on the Site is accurate, complete, and current. However, we do not guarantee that all descriptions, images, specifications, prices, availability information, or other content will be complete, accurate, reliable, or error-free at all times.

Product colors, dimensions, packaging, accessories, and appearance may vary slightly from the images displayed due to manufacturing updates, device displays, lighting conditions, photography, or other factors.

We reserve the right to correct errors, inaccuracies, or omissions and to update or change Site content, product information, prices, promotions, and availability at any time without prior notice, subject to applicable law.

Please review our Terms of Service for additional information.

Third-Party Links

The Site may contain links to websites, services, applications, or resources operated by third parties.

These links are provided for convenience or informational purposes only. We do not control and are not responsible for the content, accuracy, availability, security, terms, or privacy practices of third-party websites or services.

Your use of third-party websites is at your own risk and is subject to the terms and policies established by the applicable third party.

The inclusion of a third-party link does not necessarily imply that HizooRelief endorses, sponsors, approves, or is affiliated with that third party.

Website Hosting

This Site is hosted and supported by Shopify.

Shopify Inc. is located at:

151 O’Connor Street
Ground Floor
Ottawa, Ontario K2P 2L8
Canada

Shopify provides the ecommerce platform that enables us to display and sell our products and services.

Certain personal information may be collected, stored, or otherwise processed by Shopify and its service providers as described in our Privacy Policy and Shopify’s applicable privacy documentation.

Limitation of Liability

Your use of the Site is at your own risk.

To the fullest extent permitted by applicable law, HizooRelief LLC and its owners, officers, employees, contractors, agents, affiliates, licensors, and service providers will not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising from or connected with:

Your access to or use of the Site
Your inability to access or use the Site
Your reliance on information presented through the Site
Errors, omissions, interruptions, delays, viruses, or technical problems
Third-party websites, services, content, or conduct
Unauthorized access to or alteration of your information

Nothing in this Legal Notice excludes or limits any liability that cannot lawfully be excluded or limited.

Nothing in this Legal Notice affects your statutory rights as a consumer or any rights expressly provided under our 30-Day Money-Back Guarantee, as described in our Refund & Returns Policy.

Dispute Resolution

If you have a complaint, concern, or dispute relating to the Site, your order, or one of our products, please contact us first at support@hizoorelief.com.

Please include your order number, the email address used at checkout, and a clear description of the issue. We aim to respond to all customer support inquiries within 24 hours, including weekends.

We will make reasonable efforts to resolve complaints directly and in good faith.

Where required by applicable law, consumers may also have the right to submit a dispute to an appropriate court, consumer protection authority, or alternative dispute resolution body in their country or region.

We do not voluntarily commit to participating in proceedings before a consumer arbitration or alternative dispute resolution body unless participation is required by applicable law or agreed to by us in writing.

Please review our Terms of Service for additional provisions relating to disputes, governing law, and limitations of liability.