HizooRelief 2-Year Warranty
Every HizooRelief™ massager is covered by a 2-year limited warranty, starting on the day your order is delivered.
What's covered
- Manufacturing defects in materials or workmanship
- Device not powering on or not charging under normal use
- Massage heads, heat function, or controls failing during normal use
What's not covered
- Damage caused by drops, impacts, water immersion, or misuse
- Normal cosmetic wear (scratches, fabric wear)
- Damage from unauthorized repair or modification
- Lost or stolen items
How to make a claim
Email support@hizoorelief.com with your order number and a short photo or video showing the issue. Our team responds within 1 business day. If your claim is approved, we will ship a free replacement — or refund you in full if a replacement is unavailable.
This warranty is provided by HizooRelief (hizoorelief.com) and gives you specific rights in addition to any rights you may have under local consumer law.